Refund Policy

We do not accept returns due to the perishable nature of all our products.

Damages and issues
Please note that once checkout is finalized, the customer has agreed to accept all products in the state in which they are received.  Delays or other delivery issues by third-party carriers are not our responsibility.  We will not accept responsibilities for any damages caused by such carrier.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong product, so that we can evaluate the issue and make it right.

 

Exchanges 

Unfortunately, we only offer replacements of the same ordered product, lesser value or full refund.

We do not offer replacements or refunds on sales items.

 

Our Exceptions: 

 

The customer received a product that is unsafe to consume.  Damages and issues that occurs in transit by third-party carriers is not included.

An incorrect order was received.

 

Refunds/Replacement

We require a receipt of purchase and a photo or short video of the incorrect or unsafe product in order to complete the refund/replacement process.  Please send a detailed description of the issue to Support@youniquely2yours.com. We will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund. If you opt for a replacement we will send a product of the same or lesser value.

Please note that while we aim to get your replacement to you in a timely fashion, delivery time may vary on products.

You can always contact us for any related question at Support@youniquely2yours.com.